Documents

Once we sell eLearning courses or offer them as part of a paid subscription model, we will no longer use a Creative Commons license like CC BY-NC 4.0 for our commercial course content. Instead, we will use a standard copyright statement, such as:

© 2025 SCM Trainer. All rights reserved. This content is licensed for individual or organizational use by purchasers only. No part of this course may be reproduced, distributed, or shared without written permission.

Why Not Use Creative Commons for Commercial Products?

CC licenses are irrevocable and designed for open sharing.
Even the most restrictive CC license (like CC BY-NC-ND) allows broad distribution for non-commercial use.
They are not enforceable for gated, licensed, or subscription-based content where you charge access.

My Strategy

Use CC BY-NC 4.0 for free blog posts, infographics, and public-facing resources to support visibility and trust.
Apply “All Rights Reserved” or a custom license to your paid eLearning modules, SCORM files, and videos.
And, consider a terms of use agreement in your LMS or on your product pages that defines commercial use restrictions.

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Applying Behaviorism in eLearning vs. vILT

An overview of how I can apply Behaviorism principles in my course development of eLearning and Virtual Instructor-Led training:

Principle Source: InstrutionalDesign.org-Behaviorism

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Learning Models

Mini-Course Design Thoughts

Topic: Utilizing Artificial Intelligence to Optimize the Supply Chain

Issues in many Supply Chains: In supply chain operations, the lack of data-driven decision-making often results from a less-than-full grasp of understanding and using AI technologies effectively.
Even though we have a wealth of data and innovative AI tools at our fingertips, many supply chains continue to depend on traditional static rules, historical averages, and spreadsheet models for essential decisions like demand forecasting, inventory management, route planning, and evaluating supplier risk. This often results in inefficiencies, delayed responses, and missed opportunities for optimization.

Potential issues and Knowledge Gaps:

Limited understanding of AI concepts and terminology
Inability to identify AI use cases across supply chain functions
Lack of skills in interpreting AI-generated insights
Weak collaboration between supply chain and data/tech teams
Poor data literacy and low confidence in data-driven decision-making
Lack of experience applying AI to optimize end-to-end supply chain performance.

Introduction, History, Ethics, Accessibility, & Artifical Intelligence

Instagram Source: ChatGPT from OpenAI

Example of Specific Core Gaps:

Many supply chain professionals are unaware of the AI tools in their systems and how to utilize them for daily operations.

Awareness Gap: Many professionals are unaware of the AI tools already available to them.

Application Gap: Even when AI is available, people are unsure how to actually use it to improve forecasting, inventory management, logistics, or supplier decisions.

Confidence Gap: There is hesitation to trust AI insights over traditional methods, such as spreadsheets, experience, or gut feeling.

Skills Gap: Professionals frequently lack the practical skills necessary to interpret AI-driven dashboards and take action.

Identifying viable artificial intelligence applications throughout the supply chain. Today’s supply chains have endless opportunities to apply AI, but significant gaps are holding teams back:

Awareness Gap: Many professionals are not familiar with the practical applications of AI in various supply chain functions, including planning, sourcing, manufacturing, delivering, and managing returns.

Application Gap: Even when they know AI exists, it’s not always obvious how to link the technology to solving everyday supply chain problems.

Confidence Gap: There is uncertainty about identifying the right AI opportunities and a fear of suggesting the wrong fit.

Skills Gap: Many supply chain teams haven’t developed the capability to identify, assess, and prioritize AI use cases that provide tangible value.text here...

Additional Note on Audience Context

The learners come from diverse industries and belong to global supply chain organizations. Although their company sizes, regions, and products may differ, they share a common foundation in core supply chain processes — Plan, Source, Make, Deliver, and Enable — making this process-based focus highly relevant and universally applicable.

Process Focus

Plan Professionals:

Focus - Forecasting demand, aligning supply and demand, and analyzing supply chain data for planning.
Role - Demand Planners - Supply Chain Analysts - S&OP Coordinators - Forecasting demand - Aligning supply and demand - Analyzing supply chain data

Source Professionals:

Focus - Sourcing materials, evaluating supplier risk, and managing supplier partnerships with data-driven insights.
Role - Procurement Specialists - Supplier Relationship Managers - Category Managers

- Sourcing materials - Evaluating supplier risk - Managing supplier partnerships

Make Professionals:

Focus - Optimizing production scheduling, quality monitoring, and applying predictive maintenance through AI-driven tools.

Role - Production Planners - Manufacturing Supervisors - Quality Assurance Managers - Production scheduling - Quality monitoring - Predictive maintenance using AI

Delivery / Returns Professionals:

Focus - Route optimization, warehouse operations efficiency, inventory visibility, delivery and returns reliability using AI insights.
Role - Logistics Coordinators - Warehouse Managers - Transportation Managers - Returns Managers - Route optimization - Warehouse efficiency - Delivery reliability

Enable Professionals:

Focus - Driving Operational Excellence, Supporting digital transformation initiatives, implementing AI-enabled tools, ensuring compliance, and enhancing system adoption.
Role - Supply Chain Technology Analysts - Compliance Specialists - Process Improvement Leads - Cross-Functional and Enterprise Managers and Directors - Supply Chain Project Managers - Supply Chain Data Analysts - Site Managers

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ADDIE Design Model

Utilizing Artificial Intelligence for Data-Driven Decision-Making in Supply Chain Operations

Demographics

Age Range: 30–50 years old
Career Level: Mid-level supply chain professionals (e.g., Supply Chain Analysts, Demand Planners, Inventory Managers, Logistics Supervisors)
Education: Bachelor’s degree or higher, typically in Business, Engineering, Supply Chain Management, or a related field
Geography: Global audience, with learners primarily located in the Americas, Europe, the Middle East, and the Asia-Pacific regions
Language: Many are proficient in English and may speak English as a second language. Note: Arabic translation will be available within 90 days of course launch, followed by Latin American Spanish translation within 120 days.

Background and Prior Knowledge

Familiar with foundational supply chain concepts such as inventory management, forecasting, procurement, and logistics.
Has hands-on experience with ERP or supply chain software (e.g., SAP, Oracle, or JDA/Blue Yonder).
Limited to moderate exposure to AI tools, data visualization platforms (e.g., Power BI, Tableau), or advanced analytics.
Has heard of machine learning or AI applications but lacks confidence in interpreting or applying AI-driven insights.

ADDIE Design Model

Utilizing Artificial Intelligence for Data-Driven Decision-Making in Supply Chain Operations

Skills and Dispositions

Analytical mindset: Learners are used to working with data and spreadsheets, but want to upgrade from descriptive reporting to predictive and prescriptive insights

Tech-curious but not tech-savvy: Willing to adopt new tools, but may be intimidated by complex AI terminology or software interfaces

Action-oriented: Interested in applying what they learn directly to on-the-job challenges (e.g., improving forecast accuracy, reducing stockouts, optimizing transportation)

Problem-solvers: Motivated by efficiency, cost savings, and operational excellence

Skeptical of AI hype: Require clear, real-world applications to build trust in AI capabilities

Additional Considerations

Mid-level managers who lack sufficient experience or competence should consider an essential supply chain management skills course before attending this mini-course.

Likely juggling multiple responsibilities, so they need short, focused modules (35 minutes or less)

Value interactivity, practical examples, and scenario-based learning over theory

May need flexibility in accessing content across devices (desktop, tablet, mobile)

Methods to assess learner baseline data skills

When designing my mini-course, I take a thoughtful approach to understanding learners at three important stages: before, during, and after the course.

Before the course begins, I make it a point to evaluate their baseline skills and understanding using friendly self-assessments, engaging knowledge quizzes, or scenario-based diagnostics.

During the course, I love to use quick polls, interactive knowledge checks, and hands-on activities to keep track of students' progress and adjust their learning journey as needed.

After the course concludes, I gather valuable feedback and assess knowledge gains through enjoyable post-course quizzes or reflection activities.

These methods help create a learning experience that is both focused and effective. I'm excited to keep using and refining these approaches in the design of my mini-course!

Methods to build trust and reduce intimidation

WriteBuilding trust and confidence is a journey that starts even before the course begins! I love designing engaging interactions right from the get-go—like self-assessments, welcome surveys, and early discussion prompts—to help learners feel comfy and connected.

Throughout the course, I focus on serving up small, manageable bites of information so that learners can celebrate early victories in grasping and using AI.

The emphasis is on less theory and more hands-on application, with demonstrations, guided walkthroughs, and fun practice opportunities that help build skills and confidence step by step.

By fostering a warm and supportive atmosphere, and celebrating those practical wins, learners quickly recognize the incredible value of AI and gather the momentum they need for success!

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Dick and Carey Design Model

For my mini-course " Using AI to Optimize Your Supply Chain Operational Excellence, " I've created an engaging e-learning experience! This format offers flexible, self-paced learning for mid-level supply chain professionals navigating different global time zones. Given the fast-paced changes in AI tools and practices, eLearning makes it easier to update content promptly, ensuring you always have access to the most relevant information. With its asynchronous structure, you can revisit content whenever you need, which is super helpful for grasping the complex and ever-evolving topics like AI-driven analytics, forecasting, and optimization.

Alternatively, the mini-course can be offered as an engaging instructor-led session, either virtually or in person. This format is perfect for organizations looking for real-time interaction, lively Q&A sessions, or facilitated discussions. The instructor-led version beautifully complements the eLearning option by providing deeper insights into practical use cases or live demonstrations of AI-enabled supply chain planning and optimization tools.

Furthermore, creating a shorter executive version of the course could help offer a high-level overview of the topic. It would focus on the essential aspects like return on investment (ROI), implementation strategy, and organizational impact. Introducing this executive track can enhance awareness and garner support among senior leadership. This way, mid-level managers who complete the full mini-course will have the executive sponsorship and resources to confidently and swiftly apply their new knowledge and skills in their workplace. text here...

The chosen approach for this mini-course is asynchronous online learning (eLearning)! This format is perfect for our target audience—mid-level supply chain professionals—all around the globe, from the Americas to Europe, the Middle East, and Asia-Pacific. With asynchronous eLearning, everyone can dive into the material at a time that works best for them, no matter their time zone or busy schedules.

This course offers a flexible 3–4 hour learning experience with 3 to 5 engaging modules, each lasting around 35 minutes or less. This thoughtful design makes it easy for busy professionals to tackle a module in one sitting, letting them smoothly return to their daily supply chain tasks without interruptions. Plus, it allows learners to pause and pick up where they left off whenever they choose, making it especially useful in fast-paced and time-sensitive supply chain settings.

This approach encourages independence, caters to various learning speeds, and makes it easier to expand globally while also streamlining the process of maintaining and updating content—something that's particularly important as we see the fast-paced growth of AI in supply chain operations.

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Understanding by Design (UbD)

Mini-Course: “Using AI to Obtain Supply Chain Operational Excellence”

By the end of this course, learners will be able to:

Identify essential supply chain functions where artificial intelligence can enhance performance and efficiency.

Explain the differences between traditional and AI-driven methods in forecasting, inventory optimization, and logistics decision-making.

Examine operational data sets to uncover inefficiencies and opportunities for AI implementation throughout the supply chain.

Evaluate various AI technologies (e.g., machine learning, predictive analytics, robotic process automation) for their applicability in specific supply chain scenarios.

Create a strategic roadmap for integrating AI tools into supply chain processes (e.g., demand planning, warehouse management).

Develop a business case demonstrating the ROI potential of AI applications in supply chain optimization.

Interpret key performance indicators (KPIs) such as forecast accuracy, inventory turnover, and service level to assess the impact of AI interventions.

Effectively communicate AI-driven insights and recommendations to both technical and non-technical stakeholders.

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Rapid Instructional Design Approach

A list of six potential learning activities for my minicourse “Using AI to Achieve Supply Chain Operational Excellence,” aligned with the draft course learning outcomes (CLOs):

1. AI-Powered Decision Case Study

Overview: Learners will analyze a real-world supply chain scenario where AI was implemented to resolve a bottleneck or inefficiency (e.g., demand forecasting or inventory allocation). They will identify the problem, assess the AI intervention, and critique the outcome.

Aligned CLO(s): CLO1 – Evaluate how AI supports supply chain decision-making; CLO4 – Interpret AI-driven insights for supply chain optimization.

2. Interactive Tool Exploration

Overview: Learners will participate in an interactive walkthrough or sandbox simulation of a common AI tool (like a demand planning engine or routing algorithm). They will test basic inputs and observe how the AI model makes decisions based on real-time data.

Aligned CLO(s): CLO2 – Explore key AI tools and techniques relevant to supply chain applications.

3. Supply Chain AI Readiness Checklist

Overview: In this reflective activity, learners complete a guided AI readiness assessment of their own (or a sample) organization. They will evaluate factors such as data infrastructure, skills, and stakeholder alignment for AI adoption.

Aligned CLO(s): CLO3 – Assess the organizational factors necessary for successful AI integration.

Write 4. Micro Video Analysis + Poll

Overview: Learners watch a brief expert interview or explainer video about an AI technique (e.g., machine learning in inventory optimization), followed by an embedded poll with reflection prompts to relate the concept to their current role.

Aligned CLO(s): CLO2 – Explore key AI tools and techniques; CLO5 – Reflect on opportunities to apply AI in learners’ specific supply chain context.

5. Peer Discussion Forum: AI Success & Cautionary Tales

Overview: Learners will contribute to a discussion forum by providing one example each of a successful and a failed AI implementation in the supply chain. They will evaluate the critical factors that led to each outcome, drawing from readings and personal experience.

Aligned CLO(s): CLO1 – Evaluate AI’s impact; CLO3 – Assess readiness for AI integration; CLO5 – Reflect on opportunities for AI in practice.

6. End-of-Module AI Application Plan

Overview: Learners draft a concise AI Application Plan that summarizes how they would apply an AI technique to a specific supply chain challenge in their workplace. This plan synthesizes course insights and prepares learners to advocate for the use of AI.

Aligned CLO(s): CLO4 – Interpret AI-driven insights; CLO5 – Reflect on and plan for practical AI applications. text here. Reflect on and plan for practical AI applications.

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Successive Approximation Model (SAM)

In creating my minicourse, “Using AI to Drive Operational Excellence in the Supply Chain,” I’ve found that the Successive Approximation Model (SAM) is an excellent fit. This model’s iterative and collaborative nature and its focus on feedback work perfectly with our topic's lively and ever-changing landscape, making it just right for mid-level supply chain professionals.

Why SAM Is a Strong Fit:

Iterative prototyping allows us to swiftly craft and refine interactive eLearning modules, which is ideal for enhancing scenario-based activities that mirror real-world AI decision-making.
Involving stakeholders and SMEs from the start fosters alignment with technical accuracy and enhances the professional relevance throughout the various supply chain functions, such as Plan, Source, Make, and Deliver.
Ongoing feedback loops support quick replies to learner input, which is crucial when exploring new technologies like artificial intelligence in supply chain applications.

Alternative/Complementary Approaches Considered:

While SAM is the primary model, I also recognize the value in selectively integrating elements of:

Understanding by Design (UbD) is an excellent approach that helps us think backwards about learning, starting with the outcomes we truly want to achieve (for example, “Learners will be able to apply AI tools to real-world logistics problems”).
Rapid Instructional Design (RID) makes it possible to create smaller, focused learning objects quickly, perfectly aligning with the minicourse format.

My Final Recommendation:

The SAM model and backward design thinking (UbD) for clear assessments and outcomes create a flexible and purposeful framework. This blended approach ensures both efficiency and instructional quality, which are essential for crafting a 3–4 hour, modular eLearning course on exciting new areas like AI in supply chain operations.

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Learning Objectives, Bloom's Taxonomy, and SME

Course Learning Outcomes (CLOs)

Mini-course title: Using AI to Obtain Supply Chain Operational Excellence

Explain the key concepts of artificial intelligence (AI) and their significance to supply chain management.
Analyze current supply chain challenges and identify opportunities where AI can drive operational excellence.
Evaluate AI-enabled tools and technologies for their ability to enhance specific supply chain functions (e.g., forecasting, inventory, logistics, procurement).
Apply AI use cases to optimize key areas within the supply chain using real-world business scenarios.
Design a feasible improvement plan that incorporates AI into the current supply chain process to enhance efficiency, agility, or resilience.
Assess the risks, limitations, and ethical considerations of deploying AI in supply chain operations.

Note:

• Each CLO builds progressively from foundational knowledge to applied strategic thinking and design.

• These outcomes align with Bloom’s levels from Understand to Create.

• The outcomes provide a strong framework for measurable module-level learning objectives (MLOs) and project-based assessments.

Module Learning Objectives (MLOs)

By the end of this module, learners will be able to:

1. Identify common inventory-related challenges (e.g., stockouts, excess inventory, demand variability) that AI can help mitigate. Aligns with CLO 2: Analyze current supply chain challenges and identify opportunities where AI can drive operational excellence.

2. Describe how AI technologies such as machine learning and predictive analytics are applied to inventory forecasting and optimization. Aligns with CLO 1: Explain the core concepts of artificial intelligence (AI) and their relevance to supply chain management.

3. Compare traditional inventory management methods with AI-enabled approaches in terms of accuracy, responsiveness, and cost efficiency. Aligns with CLO 3: Evaluate AI-enabled tools and technologies for their ability to enhance specific supply chain functions.

4. Evaluate a sample AI inventory tool or dashboard and assess its capabilities for improving safety stock levels and reducing carrying costs. Aligns with CLO 3: Evaluate AI-enabled tools and technologies

5. Apply AI-driven inventory insights to a real-world supply chain scenario to improve stock replenishment planning. Aligns with CLO 4: Apply AI use cases to optimize key areas within the supply chain.

6. Summarize the risks and limitations associated with relying on AI in inventory decision-making (e.g., data bias, system dependency). Aligns with CLO 6: Assess the risks, limitations, and ethical considerations.

Mini-Course Subject Matter Experts

Jeffrey McDaniels

Role: Lead SME, Chief Instructor, and Instructional Designer

Credentials:

APICS Fellow and Master Instructor
Lean Six Sigma Master Black Belt (LSSMBB)
Certified in PMP and CPSM
CEO & Chief Learning Architect at SCM Trainer

David Thoma

Role: 2nd SME

Senior Instructor, SCM Trainer

Credentials:

SCM Practitioner, APICS Fellow, and Master Instructor

Resources to Review before developing my Mini-Course

Blockchain, IoT, and AI Technologies for Supply Chain Management: Apply Emerging Technologies to Address and Improve Supply Chain Management. (2024).
Townson, S. (2021, December). 3 Areas Where AI Will Boost Your Competitive Advantage. Harvard Business Review.
Beadle, R. (2025, April). AI: The Key to Navigating Supply Chain Challenges in an Uncertain World. Supply Chain Management Review.
Clowes, C. (2024, June). 6 Key Challenges in AI Implementation for the Supply Chain Industry. Supply Chain: Beyond the Hype.
ASCM. Supply Chain Technology Certificate.
ASCM. Certified in Transformation for Supply Chain (CTSC).

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My Top 10 Takeaways and Reflections

1. Prioritize comprehensive sourcing by gathering a balanced mix of books, peer-reviewed articles, credible blogs, podcasts, and templates to enhance research and practical application.

2. Instructional Design Models provide a Roadmap - Utilize frameworks such as ADDIE, SAM, Dick and Carey, and UbD to structure the development of goal-aligned, learner-centered courses.

3. Match Models to Project Needs - Different models excel in various scenarios—structured (ADDIE), iterative (SAM), systems-driven (Dick and Carey), or outcome-focused (UbD).

4. Backward Design Sharpens Focus - Starting with end goals ensures that all learning activities and assessments support real-world transfer and application.

5. Learning Objectives Anchor Design - Clear and measurable objectives aligned with Bloom’s Taxonomy guide content development, activity selection, and assessment creation.

6. Models Are Guides, Not Constraints - Models should guide structure without limiting creativity; blending models often results in better project outcomes.

7. Evaluation Is Continuous and Essential - Both formative and summative evaluations are crucial for ensuring course effectiveness and offering data for ongoing improvements.

8. Learner analysis is foundational - A deep understanding of learners' needs, motivations, and contexts leads to higher engagement and better learning outcomes.

9. Assessment Must Align Directly with Objectives - Effective assessment strategies measure precisely what the learning objectives specify, ensuring validity, reliability, and real skill transfer.

10. Reflection and Adaptation Build Expertise - Continual reflection and a willingness to adapt design models strengthen instructional design skills over time.

Sequencing, Assessments, & Alignment

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Digital Media, Digital Tools, and Technology

Digital Media

Completed checklist - Pathway to Supply Chain Excellence

Basic Information

Evaluator Name: Jeffrey McDaniels

Date of Evaluation: May 20, 2025

Title of Resource: Pathways to Supply Chain Excellence

Resource URL: https://directory.doabooks.org/handle/20.500.12854/65825

Media Format: ☐ Video ☐ Audio ☐ Interactive ☐ Infographic ☐ Document ☐ Simulation ☐ Other: ______

Open License Verified? ☐ Yes ☐ No

Instructional Relevance & Alignment

☐ Aligned with one or more learning objectives? YES

☐ Connects clearly to the course/module topic? YES

☐ Supports your instructional strategy (e.g., UbD, UDL, Andragogy)? YES

☐ Culturally inclusive and globally relevant? YES

☐ Is the language appropriate for the audience (plain language, jargon-free)? YES

☐ Bias-free and balanced in perspective? YES

Cognitive Learning Design (Mayer’s Principles)

☐ Does it apply coherence (excludes extraneous info)? YES

☐ Uses signaling to direct attention to key points? NO

☐ Combines audio and visuals effectively (modality)? NO

☐ Text and graphics aligned spatially and temporally? NO

☐ Is the content segmented or chunked for learner control? YES

Summary: Strong cognitive structure for reading; would benefit from instructional adaptation with Mayer-based visuals and interactive segments.

Accessibility & ADA Compliance

☐Closed captions or transcripts available for media? NO

☐ Text alternatives provided for visuals and charts? NO

☐ Compatible with screen readers? YES

☐ Available in multiple formats (HTML, PDF, mobile-ready)? NO

☐ Does it meet WCAG 2.1 or ADA standards? NO

Usability & Instructional Quality

☐ Interactivity encourages participation or feedback? NO

☐ Is the resource error-free (spelling, grammar, data)? YES

☐ Visually clear and logically organized? YES

☐ Does audio/video quality meet professional standards? YES

☐ Is navigation intuitive and user-friendly? NO

Reuse, Technical, & Sustainability Factors

☐ Can it be reused or adapted under its license terms? YES

☐ LMS-compatible (SCORM, HTML5, or link embedding)? NO

☐ Hosted on a reliable platform (not likely to disappear)? YES

☐ Likely to be updated or maintained regularly? YES

☐ No proprietary plug-ins or special software needed? YES

Privacy & Data Security (For Interactive Tools)

☐ No tracking or data collection without disclosure? YES

☐ Complies with FERPA/GDPR/privacy policies (if applicable)? YES

☐External links or embeds reviewed for content integrity? YES

Instructor Support & Pedagogical Value

☐ Includes instructor guides or support materials? YES

☐ Offers opportunities to differentiate learning (e.g., UDL)? NO

☐ Content reviewed or rated by other educators? YES

☐ Supports the development of core competencies or skills? YES

Evaluator Summary / Recommendation

This open-access article is a strong foundational resource for advanced topics in financial-physical integration in supply chain planning. It best reads with instructor-led discussion, interactive infographic add-ons, and scenario-based application questions. It is too general and strategic in focus; however, some use of segments may be acceptable with some modifications.

Final Decision

Use in Course? ☐ Yes – As Is ☐ Yes – With Modifications ☐ No – Not Recommended

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Visual Design

Digital Media Checklist - Updated

Digital Media Evaluation Checklist

Basic Information

Evaluator Name: Jeffrey McDaniels

Date of Evaluation: June 3, 2025 (updated from previous version)

Title of Resource: Using AI to Obtain Supply Chain Operational Excellence (SCM Trainer eLearning Mini-Course

Resource URL: https:

Media Format: ☐ Video ☐ Audio ☐ Interactive ☐ Infographic ☐ Document ☐ Simulation ☐ Other: ______

Open License Verified? ☐ Yes ☐ No

Instructional Relevance & Alignment

☐ Aligned with one or more learning objectives? YES

☐ Connects clearly to the course/module topic? YES

☐ Supports your instructional strategy (e.g., UbD, UDL, Andragogy)? YES

☐ Culturally inclusive and globally relevant? YES

☐ Is the language appropriate for the audience (plain language, jargon-free)? YES

☐ Bias-free and balanced in perspective? TBD

Cognitive Learning Design (Mayer’s Principles)

☐ Does it apply coherence (excludes extraneous info)? YES

Uses signaling to direct attention to key points? YES

Combines audio and visuals effectively (modality)? YES

Text and graphics aligned spatially and temporally? YES

Is the content segmented or chunked for learner control? YES

& ADA Compliance

☐ Closed captions or transcripts available for media? YES

☐ Text alternatives provided for visuals and charts? YES

☐ Compatible with screen readers? TBD

☐ Available in multiple formats (HTML, PDF, mobile-ready)? YES

☐ Does it meet WCAG 2.1 or ADA standards? YES

Usability & Instructional Quality

☐ Interactivity encourages participation or feedback?

☐ Is the resource error-free (spelling, grammar, data)?

☐ Visually clear and logically organized?

☐ Does audio/video quality meet professional standards?

☐ Is navigation intuitive and user-friendly?

Reuse, Technical, & Sustainability Factors

☐ Can it be reused or adapted under its license terms?

☐ LMS-compatible (SCORM, HTML5, or link embedding)?

☐ Hosted on a reliable platform (not likely to disappear)?

☐ Likely to be updated or maintained regularly?

☐ No proprietary plug-ins or special software needed?

Privacy & Data Security (For Interactive Tools)

☐ No tracking or data collection without disclosure? -

☐ Complies with FERPA/GDPR/privacy policies (if applicable)?

☐External links or embeds reviewed for content integrity?

Instructor Support & Pedagogical Value

☐ Includes instructor guides or support materials?

☐ Offers opportunities to differentiate learning (e.g., UDL)?

☐ Content reviewed or rated by other educators?

☐ Supports the development of core competencies or skills?

Evaluator Summary / Recommendation

The course is under development, so the checklist is only partially complete. As we progress through the course, I will review and update it to include TBD areas. More development and evaluation to come.

Final Decision

Use in Course? ☐ Yes – As Is ☐ Yes – With Modifications ☐ No – Not Recommended

Audio File

Audio File tools used: Speechify Studio (voice-overs), and, Iframely (embed code generation).

Audio introduction to my eLearning Mini-Course (mp3 file, 58sec)

Key Takeaways of0end of Module 1 Summary (mp3 file, 53sec)

Learning Objectives/Module it Supports

(Supports CO2, CO4, CO7, and CO8)

This week's digital document assignment supports multiple objectives from my micro-course, Using AI to Obtain Supply Chain Operational Excellence. I created three visuals:

An infographic titled "How AI Improves Forecasting, Inventory, and Logistics",
A job aid called "AI Tool Match Guide: What to Use for Each Supply Chain Problem", and
A quick reference sheet is titled "Top 5 KPIs for Evaluating AI Impact in Supply Chains."

These materials support CO2 by differentiating traditional vs. AI-enhanced methods, CO4 by aligning AI technologies to operational use cases, and CO7 by clarifying how to evaluate AI's impact through KPIs. I also recorded and embedded an audio description of the infographic to support accessibility, directly aligning with CO8 and reinforcing UDL principles.

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Digital Images

DropBox Link for copy: Digital Media Evaluation Checklist

https://www.dropbox.com/scl/fi/nbj9j7hauhaynsnsdrpq1/Digital-Media-Evaluation-Checklist.pdf?rlkey=br34168ff1wkfzsqj114y2qbv&st=ez85qdrt&dl=0

DropBox Link for copy: Image File

https://www.dropbox.com/scl/fi/iow0see46e0lx4jed4320/Wk3-Keynote-image.pdf?rlkey=ppl0id8ufpnynvzv335fepej6&st=gulmf00j&dl=0

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Title: Using AI to Achieve Operational Excellence

Version: 6

Date: July 3, 2025

YouTube Link: https://youtu.be/W1y52S5z4Wo

Tag: iMovie

Format: Video & Audio

Resolution: 1080P

Frame Rate: 60 FPS

Quality: High

Compress: Faster

Tools: Keynote - Speechify Studio - iMovie - YouTube

Digital Images - Animation

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Storyboards

Articulate 360 AI-Compatible Storyboard
Using AI to Obtain Operational Excellence – Introduction Module

This storyboard is designed to be compatible with Articulate 360 AI course authoring. Each slide features layout elements, narration, interactions, and media suggestions. Use this format to import into Rise or Storyline, or to copy and paste into Rise AI slide generators.

Slide 1: Welcome to the Course

Layout: Full-width introduction section with instructor photo or avatar

Narration: Welcome. I’m Jeffrey McDaniels—supply chain management instructor and practitioner. This course is designed to help you apply AI practically—right now—to solve real operational problems.

On-Screen Text: Welcome to Using AI to Drive Operational Excellence

Interaction: Button to start the module or open the instructor bio popup

Slide 2: Why Is It Urgent?

Layout: Two-column layout with an image (rocket launch) and accompanying text.

Narration: AI may seem futuristic, but it’s already being used—and making a real impact across supply chains.

On-Screen Text: Why this course, why now?

Interaction: Animated keyword reveal: Smarter, Faster, Resilient

Slide 3: Supply Chain Challenges We All Know

Layout: Split image with labeled icons and brief descriptions

Narration: Unreliable forecasts, supplier delays, and logistics issues… sound familiar?

On-Screen Text: What’s Holding You Back?

Interaction: Hotspot activity — Click icons to reveal problem descriptions.

Slide 4: Reflection Activity – Your Operational Gap

Layout: Question block with a single text entry

Narration:

On-Screen Text: What’s one area in your operation where making better decisions could improve performance?

Interaction: Text field for learner responses (optional voice reflection)

Slide 5: The AI Advantage

Layout: Icon grid with brief caption text

Narration: AI can analyze data more quickly, suggest next steps, and identify issues before they interrupt operations.

On-Screen Text: Smarter | Faster | More Resilient

Interaction: Click to reveal examples for each AI benefit

Slide 6: What This Course Will Cover

Layout: Four-square icon grid with labels and introductory text.

Narration: This course skips the theory and goes directly into practical AI applications that matter today.

On-Screen Text: Forecasting | Supplier Risk | Logistics | Performance

Interaction: Click each icon to view a brief preview of the module topic.

Slide 7: What You’ll Be Able to Do

Layout: Checklist format with animated check marks.

Narration: By the end, you’ll be able to evaluate AI tools, reduce forecast errors, optimize logistics, and communicate the impact.

On-Screen Text: Course Outcomes

Interaction: Display list with each outcome aligned to a course objective

Slide 8: Interactive Scenario – Where Would You Start?

Layout: Scenario block with decision branching

Narration:

On-Screen Text: Let’s Try It: Fix the Forecast

Interaction: Choose-your-path format; each option provides feedback on the selected AI solution.

Slide 9: Wrap-Up Reflection

Layout: Short-answer block with icon

Narration:

On-Screen Text: What’s the biggest opportunity for AI in your position?

Interaction: Text entry or optional voice input, plus download reflection.

Slide 10: Get Ready for Module 1

Layout: Tile preview block.

Narration: In the next module, you’ll learn how AI lowers forecast errors—and where to begin.

On-Screen Text: Up Next: AI Forecasting

Interaction: The Continue button links to Module 1

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Authoring Tools

IDD - Interactive Module

Interactive Module link:

https://scmtrainer.learnworlds.com/course/opportunities-for-ai-in-logistics

PDF Checklist:

https://www.dropbox.com/scl/fi/nbj9j7hauhaynsnsdrpq1/Digital-Media-Evaluation-Checklist.pdf?rlkey=br34168ff1wkfzsqj114y2qbv&st=cm60i6lt&dl=0

Signature Assignment Document

Course Title: Fixing Forecast Errors with Data

Course Overview

This interactive microlearning course provides mid-level supply chain professionals with the skills to identify, analyze, and correct forecast errors using real-world data. Through 5–6 brief, scenario-based modules, learners explore topics such as bias, variance, trend shifts, and error metrics like MAPE. The course integrates simulations, gamified challenges, and guided reflection to support learners in making better data-driven forecasting decisions.

Knowledge Gap Statement

Mid-level supply chain professionals often lack the practical, data-driven forecasting skills needed to identify and correct forecast errors. While many are familiar with basic forecasting tools (e.g., ERP or Excel), they do not have sufficient exposure to:

Forecast error metrics such as MAPE, MAD, and bias
Root cause analysis techniques for identifying over- or under-forecasting
Scenario-based decision-making that simulates real planning environments
Real-time data interpretation for adjusting forecasts in dynamic market conditions

This gap is not caused by a lack of access to tools but by training that doesn't connect theory with practice. Most existing programs focus too much on tools or ideas, providing few chances to apply forecasting concepts to real-world problems.

Why It Matters:

For the business, this gap leads to inaccurate forecasts, excess inventory, service failures, and misalignment in Sales and Operations Planning (S&OP).
For the learner: It hampers professionals from developing the judgment and confidence necessary to contribute meaningfully to planning discussions and ongoing improvement efforts.

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Target Audience & Learner Profile

This course is tailored for mid-level supply chain professionals, particularly those in charge of demand planning and forecast management within the broader supply chain planning function.

Persona Alignment: This audience aligns with the SCM Trainer’s Plan Persona, encompassing roles such as Demand Planner, Supply Chain Analyst, and S&OP Manager. These professionals are responsible for forecasting customer demand, analyzing historical and market data, balancing supply and demand, and supporting key planning processes, such as Sales and Operations Planning (S&OP).
Professional Level: Learners are categorized as mid-level professionals, generally with 3 to 10 years of relevant experience. They work independently in tactical planning roles and are increasingly involved in strategic decision-making. They are developing advanced skills in data analysis, system planning, and cross-functional collaboration.
Skills & Competencies: These learners are proficient in essential planning tools (e.g., Excel, ERP, forecasting modules) but have limited formal training in identifying, analyzing, and fixing forecast errors. They may understand the “what” of forecasting but need structured support to grasp the “why” and “how” behind error diagnostics and resolution.
Disposition: Goal-oriented, tech-savvy, and data-literate. They are highly motivated to quickly apply new skills to enhance accuracy, performance, and confidence in planning. They value concise, relevant learning that seamlessly fits into their daily work.
Global Learner Base: Over the past decade, I’ve taught thousands of supply chain professionals worldwide, including those in the Americas, the Middle East, Europe, and Central Asia, through instructor-led (ILT) and virtual instructor-led (VILT) delivery of globally recognized supply chain certifications and advanced microlearning programs.

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Course Type

This course is designed as a problem-based, scenario-driven microlearning experience because forecast error correction is a skill best learned through applied decision-making rather than passive content consumption. Real-world forecasting challenges are complex and contextual, requiring learners to interpret data, identify causes, and take corrective action.

A scenario-based format reflects these real-life conditions and encourages critical thinking, while problem-solving activities help strengthen retention and the transfer of learning. This method aligns with adult learning theory and supports the development of job-related forecasting skills.

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Course Modality

This course is offered as a self-paced, online microlearning experience designed to accommodate busy mid-level supply chain professionals seeking flexible and immediately applicable learning.

Why Self-Paced?

Learners can access content at their convenience—perfect for busy professionals managing daily tasks.
It supports personalized pacing, enabling learners to revisit complex concepts (e.g., MAPE calculation) or skip familiar material.
Self-pacing decreases cognitive overload by dividing content into manageable parts, consistent with cognitive load theory.

Why Online?

Forecasting relies on data and digital methods, making online delivery a perfect match for tools, simulations, and dashboards.
Learners are spread worldwide, with many located in North America, Europe, the Middle East, and Central Asia. Conducting in-person sessions would be cost-prohibitive and logistically challenging due to differences in time zones, travel expenses, and scheduling difficulties.
Online delivery ensures scalability and accessibility for global or hybrid teams, eliminating limitations imposed by live session constraints.
Integration with digital tools (e.g., Excel, BI dashboards, ERP simulations) enables learners to practice in environments that mirror their fundamental work tools.

Why Microlearning?

Each module (35–45 minutes) targets a specific skill or concept, such as identifying bias or analyzing trend shifts.
Microlearning aligns with behaviorist reinforcement: learners get quick feedback, complete brief tasks, and remain motivated.
It enhances just-in-time learning—planners can apply what they learn immediately to refine current forecasts.

Summary:

The chosen modality maximizes relevance, flexibility, and engagement—delivering measurable results without disrupting learners’ daily responsibilities. It’s a modality designed for how professionals learn and apply forecasting skills in the real world.

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Course Learning Outcomes

(C01) Identify common types of forecast errors (e.g., bias, variance, MAPE) and explain their operational impact on supply chain performance. (Understand)

(C02) Examine historical and real-time demand data to identify the root causes of forecast inaccuracies. (Analyze)

(C03) Apply error metrics such as MAPE, MAD, and Bias to evaluate forecast performance. (Apply)

(C04) Develop corrective forecasting strategies based on data patterns and market signals. (Create)

(C05) Evaluate multiple forecast scenarios to recommend data-driven adjustments that improve planning accuracy. (Evaluate)

(C06) Communicate forecasting insights and recommendations effectively within S&OP or cross-functional planning processes. (Apply/Communicate)

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Module/Week/Lesson/Unit Objectives, Learning Activities, Assessment Strategies

Module 3: Identifying Root Causes

Learning Objectives (Linked to CLOs)

Identify internal and external causes of forecast errors, such as promotional effects, weak baselines, and supply disruptions. (Analyze → CLO2)
Analyze demand history and forecast data to identify root causes of over- and under-forecasting. (Analyze → CLO2)
Differentiate between forecast variance due to planning assumptions versus external market signals. (Analyze → CLO5)

Possible Learning Activities

Interactive Dashboard Walkthrough: Learners examine 12 weeks of demand versus forecast data with tooltips highlighting promotions, constraints, and anomalies. LO2, LO3
Scenario-Based Quiz: “What Caused the Spike?”: A branching scenario where learners must identify whether a forecast error was due to internal planning issues or market volatility. LO1, LO2
Error Mapping Activity: Learners complete a drag-and-drop decision tree to trace forecast errors back to possible root causes. LO1, LO2
Reflection Prompt: “What Went Wrong?”: Learners examine a real or hypothetical forecast miss from their organization. LO1, LO3

Possible Assessment Strategies

Data Interpretation Quiz: Learners analyze line charts and variance tables, then respond to questions about possible root causes of errors. LO2, LO3. Auto-graded with feedback.
Root Cause Classification Quiz: Learners classify each error scenario as internal or external from a given set. LO1. Auto-graded, randomized
Decision Tree Completion: An interactive assessment where learners develop a root cause path for a forecast failure scenario. LO2. Interactive/formative.
Short Written Analysis: Learners submit a brief response analyzing the cause of a provided forecast error. LO2, LO3. Instructor-graded with rubric.

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Subject Matter Expert/Resources

Jeffrey McDaniels – APICS Master Instructor, Certified Supply Chain Professional, and Instructional Designer. Over a decade of experience delivering global supply chain planning and forecasting education through ILT, VILT, and eLearning.
David Thoma – Supply chain planning and forecasting expert with deep experience in demand planning, forecast diagnostics, and process improvement across multiple industries.
ASCM (APICS) CPIM Certification Course – A globally recognized credential that provides in-depth coverage of demand management, forecasting techniques, error measurement, and supply planning. A key foundational reference for terminology, metrics, and planning frameworks used in this course.
Institute of Business Forecasting & Planning (IBF) – Respected authority in demand planning and forecasting. Provides industry standards, certification programs, benchmarking, and case studies.

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Instructional Design Model

Instructional Design Approach: Blended ADDIE + SAM Model

To fix forecast errors with data, I used a blended instructional design model that combines the structure of ADDIE with the flexibility of the Successive Approximation Model (SAM). This hybrid approach creates a results-oriented, learner-focused course that is both scalable and adaptable.

ADDIE: Structured Design Foundation

The ADDIE model offered a strong basis for aligning instructional objectives with business results:

Analyze: Identified the main knowledge gap—professionals lack practical training in forecast error correction and root cause analysis.
Design: Created a modular framework with scenario-based learning, aligned with Bloom’s Taxonomy and real business KPIs.
Develop: Created course assets (simulations, dashboards, assessments) using Articulate Rise, ChatGPT, and Keynote.
Implement: Designed for online delivery via LearnWorlds, supporting asynchronous learning across global teams.
Evaluate: Embedded formative and summative assessments tied to forecast accuracy, with feedback loops for learning reinforcement.

SAM: Agile, Iterative Development

SAM added flexibility and speed to development:

Prototyping: Early versions of key simulations were tested with SMEs and refined based on feedback.
Iteration: Modules 3–6 were improved through design-test-refine loops to enhance realism and interactivity.
Collaboration: Regular SME input helped align scenarios with real planning challenges and learner context.

Why Combine ADDIE and SAM?

The combination of ADDIE’s framework with SAM’s flexibility created a structured yet adaptable design process. It maintained strong learning alignment while allowing quick, feedback-based improvements—perfect for delivering a data-driven, high-impact forecasting course.

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Learning Theory

The design of this minicourse is guided by three learning theories—each chosen to support real-world application, learner autonomy, and reinforcement necessary to improve forecast accuracy in supply chain roles.

Experiential Learning (Kolb)

This theory advocates for hands-on, scenario-based learning to mimic real-world planning decisions. Learners participate in forecasting simulations, work with demand data, and consider their choices to improve comprehension and develop judgment. Application: Realistic dashboards, error correction exercises, and guided reflection prompts enhance decision-making skills in context.

Behaviorism

Behaviorist principles, especially reinforcement through feedback and repetition, assist learners in practicing and retaining forecasting skills. Gamified quizzes, performance dashboards, and instant feedback motivate mastery of essential forecasting metrics. Application: Learners earn points, badges, and receive real-time feedback for completing challenges that reinforce the correct use of error metrics and correction strategies.

Adult Learning Theory (Andragogy)

This theory ensures the course respects the learner’s experience, need for autonomy, and preference for practical, job-relevant content. Adults are more motivated when learning is immediately applicable and connected to their current challenges. Application: Learners choose the order of module completion based on personal needs (e.g., “Bias Buster” or “Promo Fixer”) and relate course scenarios directly to their work.

Why a Combined Approach?

Each theory addresses a distinct aspect of the learner experience:

Experiential supports real-world skill development
Behaviorism provides motivation and structure through feedback and rewards
Adult Learning Theory ensures relevance, autonomy, and engagement

Together, they develop a course that is engaging, practical, and performance-driven, helping learners confidently and accurately apply forecasting skills in their roles.

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Digital Media Plan (using Keynote, ChatGPT, Speedhify, and Articulate 360)

Interactive Data Dashboards:

Tool: Articulate Storyline or Rise AI Blocks
Purpose: Let learners explore demand vs. forecast data with clickable insights (e.g., bias, promotions, external events).
Application: Modules 2–4
Supports: Experiential Learning – active pattern recognition

Branching Forecasting Scenarios

Tool: Articulate Storyline
Purpose: Learners make forecast decisions and see results based on their choices (e.g., “Fix the Forecast” or “Bias Buster”).
Application: Modules 3, 4, 6
Supports: Experiential + Adult Learning – realistic decision practice

Gamified Quizzes & Challenges

Tool: Articulate Rise (Quiz, Sorting, Fill-in-the-Blank Blocks)
Purpose: Reinforce key forecasting skills like calculating MAPE or identifying trends with points, badges, or feedback.
Application: Modules 2, 4, 5
Supports: Behaviorism – motivation through feedback/reinforcement

AI-Generated Scenario Text & Activities

Tool: ChatGPT
Purpose: Generate realistic demand planning scenarios, quiz distractors, reflection prompts, and error datasets.
Application: Across all modules
Supports: Customization, variation, rapid prototyping

Voice Narration & Audio Reflection Prompts

Tool: Speechify Studio
Purpose: Add dynamic, human-sounding narration to dashboards, introductions, and reflection questions.
Application: Modules 1, 3, 6, 7
Supports: Adult Learning Theory – supports auditory learners and flexible consumption

Learner Reflections (Voice or Text-Based)

Tool: Speechify Studio (Voice Prompt) + Rise AI Journal Block or Text Input
Purpose: Learners reflect on forecasting decisions, supported by voice-guided reflection questions.
Application: End of each core module
Supports: Experiential + Adult Learning – self-assessment and metacognition

Microlearning Video Walkthroughs

Tool: Speechify Studio (voice), Screen Recording + Rise Video Block
Purpose: Narrated walkthroughs of data analysis, forecast evaluation, or error correction examples.
Application: Modules 2–5
Supports: Adult Learning Theory – modeling expert thinking and tools

Downloadable Forecasting Tools

Tool: ChatGPT (template creation), Articulate Rise (Attachment Block)
Purpose: Provide downloadable Excel tools for error tracking, bias analysis, or forecast review templates.
Application: Modules 2, 4, 6
Supports: Transfer to job performance (Adult Learning)

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IDD 400x: Evaluation & Capstone Project

Wk1: Microcourse Features & LMS Declaration

Introduction

My name is Jeffrey McDaniels, a supply chain management practitioner, APICS Fellow, and Master Instructor with over two decades of global experience training professionals across the Americas, Europe, and the Middle East.

I am the founder and Chief Instructional Designer at SCM Trainer, a professional development company dedicated to empowering mid-level supply chain professionals through high-quality, scenario-based eLearning, instructor-led certification training, and role-based mentoring. Our courses are designed using modern instructional design best practices and delivered via scalable LMS platforms.

Link to My Instructional Design Document (IDD)

https://www.instructionaldesign.xyz/documents#idd400week1wk1

Wk1: Microcourse Features & LMS Declaration (Continuation)

Minicourse Title: The ABCs of Slotting: Fast, Flexible, and Focused
(This is a supply chain management warehousing microcourse)

A Supply Chain Warehousing Micro Course - This Micro Course serves as a practical introduction to the full Mini Course: “Warehouse Slotting & Pick Optimization in Action.”

Micro Course Overview

Slotting is the hidden force behind warehouse efficiency—but too often, it’s treated as a one-time task rather than a dynamic, demand-driven process. This 10-minute micro course delivers a concise, practical overview of the “ABCs” of warehouse slotting—Analytics-driven, Balanced by flexibility, and Connected to forecasts.

Designed for warehouse professionals, operations leads, and supply chain planners, this course highlights why slotting must be proactive, not reactive.

Duration & Format

Course Type: Micro Course
Duration: ~10 minutes
Includes: Narrated slides, quick scenario, drag-and-drop interaction, knowledge checks

Wk1: Micro course Features & LMS Declaration (Continuation)

Features of My Micro course

1. Scenario-Based Learning Modules
Learners will navigate warehouse-based slotting challenges, applying real-world logic and decision-making frameworks to improve storage efficiency.

2. Interactive Quizzes with Real-Time Feedback
Knowledge checks after each module will include drag-and-drop, matching, and multiple-choice formats using SCORM-compliant activities developed in Articulate Rise.

3. Multimedia Presentations with Professional Voiceover
Key content will be delivered using short-form videos with branded visuals, narration from Speechify Studio, and on-screen highlights.

4. Downloadable Job Aids and Readings
Each module will include optional resources such as infographics, ABC classification guides, and slotting audit templates for workplace application.

Additional supporting features include:
- SCORM/xAPI compatibility and hosting via LearnWorlds
- Course branding and mobile responsiveness
- Learner analytics for completion and performance tracking
- B2B licensing options with client-specific course portals
- B2C-friendly eCommerce tools (coupons, bundles, landing pages)
- Integration with my Apple-based design stack: Keynote, ChatGPT, Canva, and Articulate 360
- Built-in accessibility and WCAG-aligned design for inclusive learning
- Regular update cycles enabled by cloud-hosted authoring in Articulate Rise

Note: Each feature is directly aligned to learning objectives identified in my IDD and supports learner engagement, content mastery, and real-world application.

Wk1: Micro course Features & LMS Declaration (Continuation)

My LMS - LearnWorlds

My LMS of Choice

I currently operate on paid plans for both platforms below:
- Primary LMS: LearnWorlds (B2C & B2B deployment)
- Secondary LMS: Articulate Reach (Internal SCM Trainer team collaboration)

I am actively completing the setup of LearnWorlds, including:
- Course catalog and navigation
- User flows and registration
- SCORM uploads and completion tracking
- Analytics dashboard customization
- Coupon setup and client-specific pricing
- Mobile preview and accessibility testing

LearnWorlds is ideal for my use case because it:
- Seamlessly integrates SCORM courses from Articulate Rise and Storyline
- Provides eCommerce features like coupons, bundles, and upsells
- Offers white-label portals for corporate clients
- Enables mobile-friendly, block-based course design
- Supports analytics for both learner performance and business ROI
- Integrates with my full workflow (Mac-based development, Canva visuals, Dropbox assets)

Wk1: Micro course Features & LMS Declaration (Continuation)

Support & Training Resources for LearnWorlds

Internal Support Tools:
1. LearnWorlds Academy – Structured, self-paced courses on how to build, launch, and market your school.
https://www.learnworlds.com/academy

2. LearnWorlds Help Center – Knowledge base with step-by-step articles on SCORM uploads, course settings, site design, and more.
https://support.learnworlds.com

3. LearnWorlds Blog – Expert insights, use cases, marketing tips, and platform news.
https://www.learnworlds.com/blog

External Design & Development Resources:
1. Canva – For creating branded visuals, course banners, and infographics.
https://www.canva.com

2. Unsplash – Free stock photography resource for visuals, slide design, and course illustrations.
https://www.unsplash.com

Wk1: Micro course Features & LMS Declaration (Continuation)

Instructional Design Workflow Context

My current tech stack includes:
- ChatGPT – for scripting, scenario design, and performance support content
- Articulate 360 – for course creation in Rise and Storyline
- Speechify Studio Pro – for professional voiceover narration
- LearnWorlds LMS – for deployment, tracking, and learner access

This workflow supports agile instructional design, consistent branding, rapid updates, and scalable eLearning delivery—key priorities for SCM Trainer's client-facing and internal training programs.

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Wk2: Kirkpatrick Level 1 Survey

1. Introduction to the Survey

Keep it welcoming and concise: Briefly thank the participant for taking the time to provide feedback.
Restate purpose: Explain that the survey aims to improve the minicourse by understanding the learner’s experience.
Reinforce confidentiality: Inform learners that their responses are anonymous and will not impact their standing.
Example intro text:
"Thank you for participating in the 'AI Opportunities in Logistics' minicourse. We value your feedback to help improve the course and ensure it meets the needs of professionals in the logistics and supply chain field. This short survey will take just a few minutes and focuses on your overall experience, engagement, and the course’s relevance to your work. All responses are confidential and will only be used for course improvement."

Wk2: Kirkpatrick Level 1 Survey (Continuation)

Survey Link: https://scmtrainer.learnworlds.com/standalone-form?assessment-id=68938b8e6d40295a95059fce

IDD Link: https://www.instructionaldesign.xyz/documents#idd400xwk2

Wk2: Kirkpatrick Level 1 Survey (Continuation)

My experience creating a Level 1 survey

Creating the Level 1 survey for the “AI Opportunities in Logistics” minicourse enabled me to think critically about aligning learner feedback with course learning outcomes and module content. The process helped me design questions that not only assess satisfaction and engagement but also provide insights into perceived relevance, pacing, and content clarity.

In the past, when working through a training company, Level 1 evaluations were typically limited to “smile sheets” or end-of-course feedback focused mainly on whether the attendee enjoyed the course and intended to apply the new knowledge at work. However, no follow-up was conducted with the professional or organization to confirm whether the learning was used, making us, in effect, little more than order takers.

In contrast, this thoughtfully designed survey provides actionable feedback that can be used to improve instructional quality, increase learner impact, and contribute to a culture of continuous improvement grounded in real outcomes.

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Wk3: Kirkpatrick Level II Assessments

Course Purpose

This mini-course introduces logistics professionals to the opportunities and applications of Artificial Intelligence (AI) in warehousing, transportation, inventory management, and last-mile delivery. It highlights both quick wins and long-term strategies while addressing common adoption barriers. Learners complete the course with a knowledge assessment, earning a completion certificate and badge.

Course Duration & Structure

Format: Mini Course (30–90 minutes)
Structure: 7 Modules (26 blocks total)
Includes: Interactive activities, knowledge checks, reflection prompts, and a final assessment (10 questions)

Course-Level Objectives (CLOs)

By the end of this course, learners will be able to:

CO1: Identify key AI technologies used in logistics operations.
CO2: Analyze the benefits and challenges of AI adoption in logistics.
CO3: Apply AI-driven solutions to optimize logistics performance.
CO4: Evaluate real-world scenarios to determine the most effective AI applications.

Wk3: Kirkpatrick Level II Assessments (Continuation)

Alignment of Module Objectives (MOs) to CLOs

Module 1 – Welcome & Introduction

MO1.1: Explain the purpose and scope of the course. → CO1
MO1.2: Review the course structure and flow. → CO1
MO1.3: Recognize the learning objectives and WIIFM. → CO1

Module 2 – Foundations of AI in Logistics

MO2.1: Describe the role of machine learning in logistics optimization. → CO1
MO2.2: Explain how computer vision supports warehouse operations. → CO1
MO2.3: Identify logistics applications of NLP. → CO1
MO2.4: Differentiate between core AI technologies and their contributions. → CO1

Module 3 – AI in Warehousing & Inventory

MO3.1: Identify AI applications that improve inventory accuracy. → CO1, CO2
MO3.2: Analyze how robotics enhance picking/packing efficiency. → CO1, CO2
MO3.3: Explain how predictive forecasting reduces stockouts/overstocking. → CO2
MO3.4: Match AI tools with warehouse benefits. → CO1, CO2

Module 4 – AI in Transportation & Last-Mile Delivery

MO4.1: Explain how route optimization improves efficiency. → CO2, CO3
MO4.2: Analyze the potential of autonomous vehicles/drones. → CO2
MO4.3: Apply load matching to reduce empty miles. → CO3
MO4.4: Sequence steps to implement AI-driven last-mile delivery. → CO3

Module 5 – Barriers to AI Adoption

MO5.1: Identify barriers (financial, technical, cultural). → CO2
MO5.2: Analyze the role of legacy systems in adoption. → CO2
MO5.3: Explain workforce reskilling/change management. → CO2
MO5.4: Evaluate which barrier is most relevant to a given org. → CO2

Module 6 – Quick Wins vs Long-Term Opportunities

MO6.1: Differentiate between quick-win tools vs strategic investments. → CO3
MO6.2: Analyze ROI of quick-win solutions. → CO2, CO4
MO6.3: Evaluate long-term AI opportunities. → CO2, CO4
MO6.4: Recommend the most effective AI investment for a scenario. → CO3, CO4

Module 7 – Course Summary & Assessment

MO7.1: Summarize key AI opportunities in logistics. → CO1, CO2, CO3
MO7.2: Demonstrate learning via final assessment. → CO1–CO4

Wk3: Kirkpatrick Level II Assessments (Continuation)

Final Knowledge Check – 10 Questions

Q1 – MCQ (Module 2: Foundations)

Question: Which AI technology powers customer chatbots in logistics?

A. Computer Vision
B. Predictive Analytics
C. Natural Language Processing (NLP)
D. Machine Learning

✅ Correct Answer: C – NLP enables chatbots to understand/respond.
Rationales:

A: CV is used for image-based stock tracking, not chat.
B: Predictive analytics forecasts demand.
D: ML supports data analytics but does not process language.

Q2 – True/False (Module 2: Foundations)

Statement: Machine learning models in logistics are trained on historical and real-time data to optimize routes.
✅ Answer: True – ML improves routing accuracy.
❌ False: Incorrect, because ML specifically analyzes data patterns to optimize operations.

Q3 – MCQ (Module 3: Warehousing)

Question: Which AI tool is most effective for improving inventory accuracy?

A. Robotics
B. Predictive Maintenance
C. Computer Vision
D. Chatbots

✅ Correct Answer: C – CV continuously scans and tracks stock.
Rationales:

A: Robotics = speed in picking, not inventory accuracy.
B: Predictive maintenance applies to equipment, not stock.
D: Chatbots are customer-facing, not warehouse-focused.

Q4 – True/False (Module 3: Warehousing)

Statement: Robotics in warehouses are primarily used to improve speed and accuracy in picking and packing.
✅ Answer: True – That’s robotics’ core warehouse role.
❌ False: Incorrect, robotics’ purpose is specifically tied to handling speed and accuracy.

Q5 – Matching (Module 4: Transportation)

Task: Match AI applications to their benefits.

Route Optimization →
Load Matching →
Autonomous Vehicles →

A. Reduces empty miles
B. Reduces delivery times
C. Reduces labor dependency

✅ Correct Matches: 1–B, 2–A, 3–C

Rationales:

Route optimization saves time (B).
Load matching reduces empty truck miles (A).
AVs/drones reduce reliance on drivers (C).

Q6 – Sequencing (Module 4: Transportation)

Question: Arrange steps in AI-enabled last-mile delivery.

Gather data
Train model
Integrate software
Optimize routes

✅ Correct Sequence: 1 → 2 → 3 → 4

Rationale: AI must first gather data, then train models, integrate with systems, and finally optimize operations.

Q7 – Fill-in-the-Blank (Module 5: Barriers)

Question: One of the biggest obstacles to adopting AI in logistics is integrating with legacy _______.
✅ Correct Answer: Systems

Rationales:

Systems: Correct, because legacy IT blocks adoption.
“Data” or “people” alone would not be accurate — those are challenges but not the key technical barrier.

Q8 – MCQ (Module 5: Barriers)

Question: Which barrier is most related to workforce resistance?

A. High initial costs
B. Legacy IT systems
C. Change management
D. Data availability

✅ Correct Answer: C – Change management directly addresses workforce acceptance.
Rationales:

A: Costs = financial barrier.
B: Legacy = technical barrier.
D: Data = access barrier.

Q9 – Scenario MCQ (Module 6: Quick Wins)

Scenario: A mid-sized firm with limited IT staff and budget needs quick ROI. Which AI tool should they start with?

A. Autonomous Vehicles
B. Predictive Maintenance Analytics
C. Customer Service Chatbots
D. Advanced Forecasting

✅ Correct Answer: C – Chatbots provide fast ROI with low IT requirements.
Rationales:

A: Too expensive/long-term.
B: Requires IoT integration.
D: Needs big data infrastructure.

Q10 – Fill-in-the-Blank (Module 6: Strategy)

Question: AI that uses historical order patterns to improve demand planning is called _______.
✅ Correct Answer: Demand Forecasting

Rationales:

Correct: Demand Forecasting = predictive use of past data.
Other answers (inventory tracking, routing, etc.) confuse applications.

✅ Assessment Coverage

Module 2: Q1, Q2
Module 3: Q3, Q4
Module 4: Q5, Q6
Module 5: Q7, Q8
Module 6: Q9, Q10

Wk3: Kirkpatrick Level II Assessments (Continuation)

Question Alignment with Bloom's Taxonomy Levels

Wk3: Kirkpatrick Level II Assessments (Continuation)

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Reflection

While developing the Level 2 assessment, I realized the importance of creating questions that go beyond simple recall and directly align with course and module objectives. Mapping each question to Bloom’s taxonomy showed how to balance lower- and higher-order thinking skills, making sure learners demonstrate not only knowledge but also the ability to apply and evaluate.

One of my lessons learned is that assessment data provides just as much feedback for me as it does for the learner. If I notice patterns where certain questions are frequently missed, I first assess whether the content leading up to the question needs clarification, resequencing, or additional practice activities. At the same time, I also review the question itself to ensure it is clearly written, unambiguous, and aligned with the intended objective.

This dual lens—improving both content and question design—creates a continuous feedback loop that strengthens the learning experience and ensures assessments remain a fair and accurate measure of learning.

Wk4: Developing Discussion & Assignment Prompts

Discussion Prompt 1– Route Optimization Trade-offs

Question:
You are responsible for a delivery fleet of 50 trucks operating in a congested metro area. AI-based routing tools can optimize deliveries by analyzing traffic, weather, and fuel data. How might these AI-generated routing decisions affect costs, customer satisfaction, and driver workload? What trade-offs would you anticipate, and how would you balance efficiency with human factors?

Participation Instructions:

Post your initial response (150–200 words) by Day 4.
Reply to at least two peers (75–100 words each), focusing on practical trade-offs and feasibility.
Include one piece of evidence (visual aid, industry news, or personal example) to strengthen your argument.

Learning Objective Alignment:

MLO 4.1: Identify transportation challenges.
MLO 4.2: Evaluate AI routing solutions and trade-offs.
CLO 2: Analyze the benefits and challenges of AI in logistics.
CLO 3: Apply AI-driven solutions to operations.

Bloom’s Taxonomy Level: Evaluate → Analyze

Model Answers:

Cost Impact:
- AI routing reduces mileage, idle time, and fuel consumption, lowering transport costs.
Customer Satisfaction:
- On-time delivery improves, which boosts customer trust and repeat business.
Driver Workload:
- Over-optimized routes can create tight schedules with less buffer time, increasing stress.
Trade-offs:
- Efficiency vs. human factors (driver well-being, flexibility).
Balanced Approach:
- Use AI to generate a baseline optimized plan.
- Allow dispatchers or managers to adjust routes for fairness and unforeseen events.
Evidence:
- A DHL case study showed hybrid AI + human dispatching improved delivery ratings by 12% and reduced overtime complaints.

Wk4: Developing Discussion & Assignment Prompts

Discussion Prompt 2– Barriers to AI Adoption

Question:
Module 5 highlighted barriers to AI adoption, such as cost, legacy systems, and workforce resistance. Which of these do you believe represents the greatest obstacle to successful AI adoption in logistics, and why? What leadership strategies could overcome this barrier?

Participation Instructions:

Post your initial response (150–200 words) by Day 5.
Reply to at least two peers (75–100 words each), connecting their identified barriers to possible solutions.
Reference at least one real-world example (e.g., your workplace, industry report, or current news article).

Learning Objective Alignment:

MLO 5.1: Describe barriers to AI adoption.
MLO 5.2: Evaluate leadership strategies to overcome barriers.
CLO 2: Analyze benefits and challenges of AI in logistics.
CLO 4: Evaluate real-world scenarios and adoption strategies.

Bloom’s Taxonomy Level: Evaluate → Create (solution design)

Model Answers:

The most significant barrier is workforce resistance to change.
Why This Matters:
- Even with budget and technology available, employees may resist adoption if they fear job loss or lack confidence in new tools.
Challenges Seen in Logistics:
- Experienced workers may feel devalued if AI replaces parts of their job.
Leadership Strategies:
- Invest in change management and training programs.
- Communicate how AI augments human skills rather than replaces them.
- Create clear upskilling pathways and career progression tied to AI literacy.
Evidence:
- At Maersk, AI adoption in fleet monitoring was successful because it was paired with reskilling programs and open communication.

Wk4: Developing Discussion & Assignment Prompts

Assignment Prompt – Quick Wins vs Long-Term Strategy

Description / Question:
In this assignment, you will take the role of an AI strategy advisor for a mid-sized logistics firm with limited IT resources, a small budget, and increasing pressure from competitors to modernize operations. The leadership team has asked you to develop a phased AI adoption roadmap that balances immediate results (quick wins) with future transformation (long-term investments).

Your task is to:

Quick Win (Short-Term Solution) – Identify one AI application that requires relatively low investment but provides clear, measurable ROI within 6–12 months (examples: AI-powered chatbots, basic analytics dashboards, or computer vision for inventory checks). Explain why this tool is an ideal starting point, its benefits, and how it can be implemented with minimal disruption.
Long-Term Investment (Strategic Solution) – Select one AI solution that requires higher investment and a longer implementation timeline but has the potential to transform the company’s competitive position (examples: autonomous vehicles, advanced demand forecasting, or AI-driven supply chain control towers). Discuss the strategic advantages, risks, and organizational changes needed for success.
Develop a roadmap showing how the firm can progress from quick wins to long-term investments. Include timelines, cost considerations, change management activities, and performance metrics to track success.

This assignment requires you to demonstrate strategic thinking, practical planning, and evaluation of trade-offs in AI adoption.

Participation Instructions:

Write a short, concise proposal.
Structure:
- Introduction (firm profile & strategic need)
- Quick win solution (description, ROI, benefits)
- Long-term solution (strategic advantage, risks, required changes)
- Adoption roadmap (timeline, cost, metrics)
- Conclusion (balance of short- and long-term investments)
Submit as PDF.

Learning Objective Alignment:

MLO 6.1: Differentiate quick wins vs long-term AI opportunities.
MLO 6.2: Recommend adoption strategies based on resources.
CLO 3: Apply AI-driven solutions to operations.
CLO 4: Evaluate real-world scenarios and adoption strategies.

Bloom’s Level: Apply → Evaluate → Create

Suggested Model Answers:

Introduction: A mid-sized logistics firm must modernize while managing budget constraints.
Quick Win: Implement AI-powered chatbots for customer service. Benefits: 24/7 response, reduced call center costs, fast ROI (under 6 months). Minimal IT disruption.
Long-Term Investment: Develop autonomous vehicle integration and advanced demand forecasting. Benefits: efficiency, reduced dependency on labor, improved service predictability. Risks: regulatory hurdles, high upfront cost, cultural resistance.
Roadmap:
- Phase 1 (0–6 months): Deploy chatbots.
- Phase 2 (1–2 years): Add predictive forecasting.
- Phase 3 (3–5 years): Scale into AV adoption and long-term AI analytics.
Metrics: ROI % on chatbot deployment, forecast accuracy rates, % reduction in empty miles, AV pilot success rates.
Conclusion: Balancing quick ROI with strategic long-term investments secures short-term wins while preparing the firm for industry transformation.

Wk4: Developing Discussion & Assignment Prompts (Continuation)

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Reflection – Week 4 Activity

Working through the design of my prompts really showed me how important it is to strike the right balance between clarity and openness. If a question is too broad, learners get lost; if it’s too narrow, you don’t get meaningful engagement. Adding realistic scenarios and asking for evidence made the activities feel more grounded and pushed the responses toward practical problem-solving rather than surface-level answers.

I also noticed how critical it is to keep everything tied back to learning objectives and Bloom’s levels. That alignment keeps the course consistent and ensures the discussions and assignments aren’t just interesting — they’re purposeful. In the future, I’ll pay close attention to how learners respond and use that feedback to refine prompts so they stay relevant, engaging, and connected to the workplace.

Wk5: Rubrics

When I set out to build rubrics, I created two different versions to show the contrast: a five-point analytic rubric and a Yes/No checklist rubric. Both are useful, but I’d use them differently depending on the course.

For a mini course, I prefer the Yes/No rubric. These courses are meant to be short and practical, so the assessment needs to be just as straightforward. From my side, a checklist keeps grading quick and consistent. From the learner’s side, it removes ambiguity—they can see exactly what’s required and whether or not they’ve met each expectation. It makes the evaluation process simple and transparent.

For a longer course, though, the five-point rubric makes more sense. Extended programs involve deeper assignments where not everything is simply “yes” or “no.” As an instructor, the five-point scale lets me capture shades of performance, from “getting started” to “exceeding expectations.” From the learner’s perspective, this approach shows them where they stand on a spectrum. They can see not just if they met the requirement, but how well they met it, and what it would take to reach the next level.

So in practice, I match the rubric to the course: simple and direct for short experiences, more detailed and developmental for long ones—and in both cases, the rubric helps learners clearly understand what’s expected and how their work will be evaluated.

Wk5: Rubrics (Continuation)

Rubric: Discussion Prompt 1 – Route Optimization Trade-offs

Purpose: To evaluate learners’ ability to analyze AI-driven routing decisions, identify trade-offs, and balance efficiency with human factors in logistics discussions.
Aligned Objectives:

MLO 4.1: Identify transportation challenges.
MLO 4.2: Evaluate AI routing solutions and trade-offs.
CLO 2: Analyze the benefits and challenges of AI in logistics.
CLO 3: Apply AI-driven solutions to operations.

Criteria & Performance Levels (5-Point Scale)

Learner Guidance: How to Use the Rubrics

This rubric is designed to help you focus on the essentials of your discussion post:

Make sure you address all three areas—costs, customer satisfaction, and driver workload.
Think about trade-offs and present at least one realistic solution that balances efficiency with human factors.
Include evidence (an example, case study, or visual aid) to strengthen your points.
Plan your participation: post your initial response by Day 4 and reply to at least two peers with substantive comments.
Use the rubric checklist as a self-review tool before you post—ask yourself, “Can I check ‘Yes’ for each item?”

Scoring

Maximum Points: 25
Performance Bands:
- Exemplary (5): 22–25 points
- Strong (4): 18–21 points
- Proficient (3): 14–17 points
- Developing (2): 10–13 points
- Needs Improvement (1): <10 points

Wk5: Rubrics (Continuation)

Rubric: Discussion Prompt 2 – Barriers to AI Adoption

Purpose: To evaluate whether learners can identify barriers to AI adoption in logistics, analyze their significance, and propose leadership strategies for overcoming them.
Aligned Objectives:

MLO 5.1: Describe barriers to AI adoption.
MLO 5.2: Evaluate leadership strategies to overcome barriers.
CLO 2: Analyze the benefits and challenges of AI in logistics.
CLO 4: Evaluate real-world scenarios and adoption strategies.

Criteria (Yes = 1, No = 0)

Learner Guidance: How to Use the Rubrics

This rubric emphasizes identifying and addressing barriers thoughtfully:

Select one key barrier to AI adoption and explain clearly why it matters.
Propose at least one leadership strategy that could realistically overcome the barrier.
Include a real-world example to ground your response in practice.
Engage with at least two peers, connecting their identified barriers to possible solutions.
Use the rubric to check that you’ve met the word count, posted by Day 5, and kept your writing professional.
Before submitting, review your post against the rubric to ensure each requirement is fully met.

Scoring

Maximum Points: 8
Performance Bands:
- 7–8 points: Exemplary
- 5–6 points: Proficient
- 3–4 points: Developing
- 0–2 points: Needs Improvement

Wk5: Rubrics (Continuation)

Rubric: Assignment Prompt – Quick Wins vs. Long-Term Strategy

Purpose: To evaluate learners’ ability to recommend a phased AI adoption roadmap that balances immediate results with long-term transformation.
Aligned Objectives: MLO 6.1, MLO 6.2, CLO 3, CLO 4

Criteria (Yes = 1, No = 0)

Learner Guidance: How to Use the Rubrics

This rubric is designed to guide you through creating a clear, well-structured proposal:

Start with an introduction that explains the firm’s profile and the strategic need.
Identify one quick-win AI solution that is low-cost, fast to implement, and has measurable ROI in 6–12 months.
Select one long-term AI investment with potential for transformation, and explain its benefits, risks, and required changes.
Develop a roadmap that shows how the firm can progress from quick wins to long-term adoption.
Include metrics that demonstrate how success will be tracked (ROI %, forecast accuracy, pilot results, etc.).
Make sure your proposal is well-structured, professional, and concise, and that it meets the submission format requirements.
Use the rubric checklist as a final quality control step before submitting—each “Yes” means you’ve covered an essential part of the assignment.

Scoring

Maximum Points: 8
Performance Bands:
- 7–8 points: Exemplary
- 5–6 points: Proficient
- 3–4 points: Developing
- 0–2 points: Needs Improvement

Wk5: Rubrics (Continuation)

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My Lessons Learned

Studying rubrics this week highlighted how valuable they are—not just for grading but for creating clarity, fairness, and stronger learning experiences. Here are my main lessons learned:

Rubrics serve both sides: They keep grading consistent and aligned with objectives for instructors, while giving learners a clear picture of what’s expected and how performance will be judged.
Format matters: A simple Yes/No checklist works best for short mini courses where efficiency and clarity are the priority.
Nuance in longer courses: A five-point rubric allows me to capture different levels of performance and provide richer feedback in extended programs.
Context drives design: There is no one-size-fits-all rubric; the structure should match the type of course and the depth of learning objectives.
Continuous improvement: Rubrics are both assessment and teaching tools, helping guide learner performance and giving me data to refine future course design.

Wk6: Applying Learning Theory & ID Models

Reflection on Learning Theory

In designing my Capstone Mini Course, I found Cognitivism, Constructivism, and Andragogy to be most influential. Cognitivism helped me structure complex AI-in-logistics concepts into smaller, logical sequences supported by visuals and analogies. Constructivism influenced the use of interactive case scenarios where learners test AI-driven routing or inventory optimization decisions, enabling them to build understanding through real-world application. Andragogy ensured each activity was directly connected to professional logistics contexts, emphasizing problem-solving and immediate relevance to the workplace.

Integrating these theories improved the learner experience by making content easier to understand, more relevant, and more engaging. For example, instead of passively reading about predictive analytics, learners forecast delivery delays within a simulation, think about the results, and get personalized feedback. This active approach enhances understanding and helps build confidence to use AI concepts practically.

By basing my design on multiple learning theories, I developed a course that is not only pedagogically solid but also engaging and motivating for busy supply chain professionals.

Wk6: Applying Learning Theory & ID Models

Reflection on Instructional Design Models

While creating my Capstone Mini Course, I mainly followed the ADDIE model, along with parts of Understanding by Design (UbD) and the Successive Approximation Model (SAM). ADDIE gave me a clear framework, starting with a detailed analysis of my target learners—mid-level supply chain professionals—and their operational challenges. The design and development stages helped me organize modules from basic to advanced, making sure each learning goal was matched with relevant activities and assessments. Using Articulate Rise and LearnWorlds for implementation ensured the course was accessible and consistent, while the evaluation phase included knowledge checks, reflection prompts, and a scenario-based final assessment.

UbD strengthened the connection between course objectives and assessments, enabling me to design backward from desired outcomes. SAM complemented this by promoting iterative prototyping of scenarios and interactive elements, allowing me to improve engagement strategies based on early peer and SME feedback.

The benefits of this approach included a structured roadmap that maintained alignment and quality while still offering flexibility to adapt. The main challenge was balancing the rigor of ADDIE with the agility needed for a fast-moving topic like AI in logistics. Nonetheless, the combination of models improved the learning experience by ensuring clarity, relevance, and engagement, ultimately meeting both learner needs and instructional goals.

Wk6: Applying Learning Theory & ID Models (Continuation)

Openning Presentation Screencasts - Link

Wk7: Developing a Syllabus

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Minicourse Syllabus – AI Opportunities in Logistics

Course Title & Description

AI Opportunities in Logistics
This minicourse explores how Artificial Intelligence (AI) is transforming logistics operations. Learners will examine real-world applications of AI tools in warehousing, transportation, and last-mile delivery, identify “quick wins” that can be applied immediately, and evaluate long-term strategic opportunities. The course blends foundational knowledge with scenario-based learning to prepare supply chain professionals to lead in an AI-driven world.

Estimated completion time: 60–90 minutes.

Learners who complete all modules and assessments will earn a certificate of completion and a digital badge.

Course Learning Outcomes (CLOs)

By the end of this course, learners will be able to:

CO1: Identify key AI technologies used in logistics operations.
CO2: Analyze the benefits and challenges of AI adoption in logistics.
CO3: Apply AI-driven solutions to optimize logistics performance.
CO4: Evaluate real-world scenarios to determine the most effective AI applications.

Instructor Contact Information

Instructor: Jeffrey McDaniels
Email: jeffrey@scmtrainer.com
Organization: SCM Trainer – Supply Chain Learning & Development
Office Hours: By appointment via Zoom

Teaching Philosophy: At SCM Trainer, we bridge theory with practice to provide actionable strategies that you can apply immediately in your role.

Course Prerequisites

Basic understanding of supply chain and logistics operations.
No prior technical expertise in AI required.

Technology Requirements

Reliable internet connection.
Laptop/desktop with an updated web browser.
Access to the course LMS (LearnWorlds).
Ability to view videos and interactive content.

Grading Policy with Grade Scale/Weights

Knowledge Checks (Modules 2–6): 40%
Final Knowledge Assessment (Module 7, 10 questions): 50%
Reflections/Peer Participation: 10%

Grading Scale:

A = 90–100%
B = 80–89%
C = 70–79%
D = 60–69%
F = Below 60%

Passing Requirement: Learners must achieve at least 80% on the final assessment.

Late Policies

Knowledge checks and reflections should be completed within the assigned module week.
Final assessment must be submitted by the course end date.
Late submissions are not accepted unless prior arrangements are made with the instructor.

Schedule of Instructional Events

ModuleTopicKey Activities

1 - Welcome & Introduction & Orientation (Course Objectives, WIIFM)

2 - Foundations of AI in Logistics (ML, CV, NLP fundamentals, examples, peer sharing)

3 - AI in Warehousing & Inventory (Robotics, computer vision, forecasting, reflection)

4 - AI in Transportation & Last-Mile Delivery (Route optimization, AVs/drones, sequencing activity)

5 - Barriers & Challenges to AI Adoption (Cost, legacy systems, workforce reskilling, reflection)

6 - Quick Wins vs Long-Term Opportunities (ROI analysis, scenario-based decision-making)

7 - Course Summary & Assessment (Final quiz (10 questions), certificate of completion)

Academic Honesty/Integrity Policy

Learners are expected to complete all assessments honestly and independently. Plagiarism, cheating, or misuse of AI tools is prohibited. While discussion and peer collaboration are encouraged, submitted work must reflect your own understanding.

Generative AI Policy

You are encouraged to use ChatGPT or other AI platforms during your study to brainstorm, clarify concepts, and deepen your understanding. These tools are valuable thought partners but should not replace your own analysis or original contributions. All submitted work must represent your own thinking and comprehension.

Accessibility & Accommodations

SCM Trainer is committed to inclusive learning. Learners requiring accommodations (extended time, alternative formats, assistive technology) should notify the instructor before the course begins.

Learner Participation & Netiquette

Engage respectfully in discussions and peer activities.
Acknowledge diverse perspectives and professional experiences.
Use inclusive and professional language in all communications.

Revision & Update Policy

Because AI technology evolves rapidly, course content and this syllabus may be updated periodically. Learners will be notified of significant updates.

Additional Resources

Job aids and quick-reference guides (available in the LMS).
Recommended reading: AI in Logistics: Changing the Future of Supply Chains (McKinsey Report).
Suggested next SCM Trainer courses: Inventory Fundamentals for Planners, Fixing Forecast Errors with Data.

PDF Version Available

A downloadable PDF version of this syllabus is available on the course site for offline access.

✨ SCM Trainer | Empowering Supply Chain Professionals with Actionable Learning

Wk8: Evaluating Online Courses & Minicourse Submission

Wk8: Evaluating Online Courses & Minicourse Submission (Continuation)

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